Terms of Service

Manas Center · manas365.com · Last updated 6 September 2026

1. Who we are

This website, manas365.com, and the services offered through it are operated by Manas Center for Mental Wellness and Counselling (“we”, “us”, “our”), a sole proprietorship of Dr. Priya Dubey Sharma, having its registered/principal place of business at Shop No. 1, HIG 379, H Sector, Ayodhya Nagar, Bhopal, Madhya Pradesh 462041, India. Statutory identifiers: Udyam Registration UDYAM-MP-10-0120839 (Micro Enterprise).

Manas Center is not registered under GST, as its annual turnover is below the ₹20 lakh registration threshold prescribed for service providers in Madhya Pradesh. Accordingly, no GST is charged on its services.

2. Our services

Through manas365.com we provide counselling and mental-wellness services — including individual, couples, family and teen counselling, the Vimukti and Sachetana programs, POSH workplace-compliance services, corporate/EAP wellbeing, and the Samvedna initiative.

3. Eligibility & your account

You must be 18 or older to purchase services for yourself; services for a minor require a parent/guardian. You are responsible for the accuracy of the information you provide and for keeping your login secure.

4. Bookings, fees & payments

Sessions are booked through the site. A booking deposit is payable to confirm a slot and is adjusted against the session fee; the balance is payable at the session. Prepaid session packs (where offered) are drawn automatically at each session, are non-transferable, and do not expire. All amounts are in Indian Rupees (INR) and are processed via Razorpay (settling to the proprietor’s account).

5. Cancellation & refunds

Please see our Cancellation & Refund Policy, which forms part of these Terms.

6. Intellectual property

All content on this site is owned by or licensed to Manas Center and may not be reproduced without permission.

7. Limitation of liability

To the maximum extent permitted by law, our aggregate liability for any claim arising out of the services is limited to the amount you paid for the specific service giving rise to the claim. We are not liable for indirect or consequential loss.

8. Governing law & jurisdiction

These Terms are governed by the laws of India. Subject to applicable law, the courts at Bhopal, Madhya Pradesh have jurisdiction.

Grievance Officer & Data Protection Board

This policy relates to services provided by Manas Center for Mental Wellness and Counselling. For questions, contact Manu Anirudh Sharma at manu@manas365.com.

POSH Compliance Service

Where you use our POSH compliance service — tooling to constitute and run your Internal Committee (IC), generate statutory documents, receive and track complaints, and prepare the Section 21 annual report, and, where separately engaged, an external IC member — the following additional terms apply.

Not legal advice

The service provides compliance tooling and administrative support. It is not legal advice, and Manas is not a law firm.

The employer’s responsibility remains its own

Under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, the employer remains “the employer” and retains statutory responsibility for constituting the IC, meeting timelines, and acting on the IC’s recommendations. The service supports these obligations — it does not assume or transfer them.

Complaints and confidentiality

Complaints submitted through the secure portal are recorded for your IC and handled consistently with Section 16 of the Act: details are restricted to the IC and authorised compliance staff, and identifying particulars are not published. You and your IC must likewise maintain confidentiality.

Data

Committee and complaint data are stored on our systems in India, used only to provide the service, retained for the period needed to meet your compliance obligations, and exportable to you on request.

External committee member

Where we provide an external IC member, she serves in her personal capacity under Section 4(2)(c) of the Act, nominated through Indradhanush Welfare Foundation.

Fees

The service is provided on an annual compliance retainer, with setup, training and per-inquiry fees where applicable, as quoted. Payments and refunds are governed by our Cancellation & Refund Policy above.

Limitation of liability

The service is provided on a reasonable-efforts basis. To the extent permitted by law, Manas is not liable for the client’s non-compliance with the Act, the IC’s decisions, or the outcome of any inquiry.