POSH Platform: Terms of Service
What do these POSH terms mean, in plain words?
- The platform helps your company follow the POSH Act.
- It prepares your documents, keeps your Internal Committee records, takes complaints in confidence and prepares your yearly report.
- Your company stays in charge of its own compliance. Manas gives tools and support, not legal advice.
- You check, adopt and sign the documents we prepare.
- You put up the required notices and file the yearly report with the District Officer.
- If we provide an external member, that member acts independently, as the law requires.
- Complaints stay confidential. Only authorised committee members handle them.
- You pay the plan fee in advance. GST is added on top.
- If something goes wrong, the most we owe is what you paid in the last 12 months.
- Indian law applies, and the courts are in Bhopal.
Last updated: 26 September 2026
These terms govern your use of the Manas POSH Compliance Platform, operated by Manas Center for Mental Wellness and Counselling (“Manas”). By registering or using the platform, you agree to these terms.
1. What the platform does
The platform helps an employer become and remain compliant under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (the “POSH Act”) by generating documents, managing the Internal Committee, operating a confidential complaint channel, delivering training and preparing statutory reports. Where engaged, Manas also provides an empaneled external member and support services.
2. The employer is the compliance authority
The employer remains the authority responsible for constituting its Internal Committee and for its POSH compliance. Documents generated for the employer are provided for the employer to review, adopt, print on its own letterhead where indicated, and sign. Manas provides templates, tooling and domain expertise; it is not a law firm and the platform does not provide legal advice. For advice on a specific legal situation, consult an advocate.
3. External member and inquiries
Where Manas provides an empaneled external member, that member serves in an independent capacity as required by Section 4(2)(c) of the POSH Act. The conduct and findings of any inquiry are the responsibility of the Internal Committee as a whole. Fees payable to the external member for attending inquiry proceedings, and any inquiry-handling charges, are separate from the subscription and are billed as incurred.
4. Your responsibilities
You are responsible for the accuracy of the information you provide (including committee composition and member details), for issuing documents on your own letterhead where indicated, for displaying the required notices at your workplace, and for filing your annual report with the District Officer. You must keep your account credentials secure.
5. Confidentiality
Complaint information is confidential under Section 16 of the POSH Act. You agree to access and handle it only for its lawful purpose and only through authorized committee members.
6. Fees and subscription
Subscription fees, training fees and inquiry-related charges are as set out at the point of purchase and on the quotation or service agreement shared with you. Fees are payable in advance for the subscription term. Prices are exclusive of GST; taxes apply as applicable. Cancellation and refunds are covered by the Refund & Cancellation Policy.
7. Limitation of liability
The platform is provided on an “as is” basis. To the maximum extent permitted by law, Manas is not liable for indirect or consequential loss, and its total liability in connection with the services is limited to the fees paid by you for the services in the twelve months preceding the claim. Nothing in these terms limits liability that cannot be limited by law.
8. Suspension and termination
Either party may terminate in accordance with the plan terms. On termination, we will retain compliance records as required by law and make reasonable provision for you to export your documents.
9. Governing law
These terms are governed by the laws of India, with courts at Bhopal, Madhya Pradesh having jurisdiction.
10. Contact
Manas Center for Mental Wellness and Counselling, Shop No. 1, HIG 379, H Sector, Ayodhya Nagar, Bhopal, Madhya Pradesh. Email: manu@manas365.com · Phone: +91 95843 22224.
Related: Terms of Service · Privacy Policy · Refund & Cancellation Policy · POSH Trust & Privacy · POSH compliance with Manas
What should you know at a glance?
- This policy applies to the Manas POSH compliance platform, operated by Manas Center for Mental Wellness and Counselling, Bhopal.
- POSH means the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013.
- Complaint information is confidential under Section 16 of the POSH Act; see POSH trust and privacy.
- Questions: manu@manas365.com or +91 95843 22224; the POSH FAQ answers 62 questions employers often ask.
What are the key facts?
| Operator | Manas Center for Mental Wellness and Counselling, Bhopal |
|---|---|
| Law | POSH Act, 2013 |
| External member | Independent capacity under Section 4(2)(c) |
| Confidentiality | Section 16 of the POSH Act |
| Liability cap | Fees paid in the 12 months before a claim |
| Prices | Exclusive of GST |
What are the key numbers?
| Liability cap | Fees you paid in the 12 months before a claim |
|---|---|
| Money-back window | 14 days after paying for the annual plan, if no signed documents have been issued (refund policy) |
| Penalty the Act sets for non-compliance | Up to ₹50,000 (Section 26 of the POSH Act) |
| POSH FAQ | 62 questions answered for employers |
Frequently asked questions
It helps an employer become and stay compliant with the POSH Act: documents, Internal Committee management, a confidential complaint channel, training and the annual report.
The employer. It constitutes its Internal Committee, adopts and signs the documents, displays the notices and files the annual report with the District Officer.
An empaneled external member serves in an independent capacity under Section 4(2)(c). Findings of an inquiry are the Internal Committee's responsibility as a whole.
No. Prices are exclusive of GST; taxes apply as applicable. Refunds follow the POSH refund policy.
The laws of India, with courts at Bhopal, Madhya Pradesh.
